Thursday, 8 September 2011

Exchange 2003 ActiveSync: iphone not synchronizing



Symptom: iphone displays the following message: "Cannot Get Mail" when it is trying to synchronize e-mails, calendar and contacts with your coorporate email server: Exchange 2003 via ActiveSync and SSL.
Resolution: Disable Forms-Based Authentication from your Exchange 2003 Back-end server by following these steps:
1.Open Exchange System Manager.
2.Navigate to your server object.
3.Expand your server object, and expand Protocols.
4.Expand HTTP.
5.Right-click on the Exchange Virtual Server and select Properties.
6.Disable Forms-Based Authentication.
7.Restart IIS Admin service.

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