Application: Lync 2010
Sympton: The message below appears every time you are trying to search for a new contact in Lync 2010.
Message: Cannot synchronize with the corporate address book. The cause of the problem is unknown. Please contact your system administrator with this information.
Solution: (That worked in my scenario.)
1- Sign-out from Lync 2010
2- Delete or rename the following files, that you may find in the following directory (Windows 7) C:UsersTestAppDataLocalMicrosoftCommunicatorsip_test@test.com
GalContacts.db
GalContacts.db.idx
3- Sign back into Lync and wait for it to recreate these two files. In my case I had to wait about 10 minutes.
I hope this post can help someone!
Sympton: The message below appears every time you are trying to search for a new contact in Lync 2010.
Message: Cannot synchronize with the corporate address book. The cause of the problem is unknown. Please contact your system administrator with this information.
Solution: (That worked in my scenario.)
1- Sign-out from Lync 2010
2- Delete or rename the following files, that you may find in the following directory (Windows 7) C:UsersTestAppDataLocalMicrosoftCommunicatorsip_test@test.com
GalContacts.db
GalContacts.db.idx
3- Sign back into Lync and wait for it to recreate these two files. In my case I had to wait about 10 minutes.
I hope this post can help someone!
thank you :)
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